Business And Service Management

Get The Macanta Advantage. We offer business and service management consulting. With our knowledge, experience and expertise, we guide you on your transformational journey to become a more effective and successful organisation. A leading Australian ITSM training provider, we empower you to succeed through innovation, collaboration and support.

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  • Macanta Training Newsletter #6

    Training Newsletter #6 – October 24 2016 Welcome to the Macanta Training Newsletter. We would like to continue sharing with you an overview of some of our new training offerings. We are hoping this will be helpful as you navigate your journey to becoming a skilled professional with qualifications that are in de…

  • Karen’s Conversations #11

    In Karen's Conversations #11, Karen talks to Mark Smalley - The IT Paradigmologist - about the Business Information Services Library (BiSL). Watch the video here.…

  • Top 5 Reasons Your Organisation Needs eco-ITSM

    Many businesses struggle to develop IT and business strategies that work hand in hand with Corporate Social Responsibility (CSR). Often that is because IT tends to focus on technology alone. eco-ITSM brings sustainability across the whole service lifecycle and achieves constructive organisation-wide change.  …