“Once upon a time…….” Is that how it starts?
“And they lived happily ever after…….” Is that how it ends?
The ITIL Fairy Tale?
For some organisations, the ITIL Fairy Tale has come true, and they have reaped the benefits. But how did they achieve it? What happened between “once upon a time” and “happily ever after”
Click on the link to read more: Where is the ITIL Fairy?