New Year, New Skills?

skills-and-trainingIt is estimated that over the next few years the skills shortage in IT will grow considerably especially in Cyber Security and Project Management.

Companies will need to recognise and fill the gaps in staff knowledge with agility and make sure they have the necessary professional qualifications to keep up with the huge changes in the IT sector.

Downtime out of office for employees and companies and the prohibitive cost of traditional classroom learning will be a major factor in decision making when an organisation looks at its training options.

Our own figures show that last year we saw a 38% increase in online courses undertaken and completed, with OBASHI being the number 1 course undertaken. Interesting in an ITSM world dominated last year by talk of DevOps and Agile!

If you have never studied online it can be a little hard to understand how it work’s which is one of the reasons we have sample lessons and modules with video on our training website. This helps to give you an idea of what you will be learning and it’s format.

There is also virtual mentor support to replace the traditional classroom teacher and a 24/7 technical helpdesk.

So why do people train online, and why should you or your organisation consider it this year?


If you want to study a cutting edge technology subject like DevOps and don’t live in a major town it’s likely to be difficult to access a classroom course that fits at the right time and place. Add to that commute time and time away from your desk and it quickly becomes unviable.

With e-learning you can study pretty much anything, from anywhere in the world, via mobile, laptop or PC. As long as you have an internet connection, you can get an education.

Career development:

The digital revolution is well upon us all and skills are changing at speed. To keep up with changes and to put yourself in the best possible position in your job role and for your future career it is vital that you stay up to date with latest developments. E-learning can allow you to brush up or gain new skills in your chosen field with relative ease. All that is required is your commitment.


We all have busy lives. The internet and connectivity means we live more and more in a 24/7 world but relate this to education and studying and it becomes very helpful. Online learning gives you the flexibility to study at times convenient to you and fit it around other work and life commitments.


Not only do students do the training on their time, they also do it at their own pace. People absorb information and learn at different rates, which is a significant advantage of online training. Rather than be constrained by the pace of a classroom lecturer and then forced to take an examination at the end of the course, online students can go back over training material as many times as they like before they take an exam. Comprehension questions at the end of a course tests an individual’s knowledge so they can focus on reviewing portions of a course where knowledge is lacking as many times as they like before having to undertake the examination. This dramatically increases the chances of passing the examination first time.

Brand consistency:

For organizations seeking to train a large number of people they are assured of consistency of the training and the messages delivered when using an online training option. Classroom courses delivered by different trainers, in different locations, can vary in focus, message and delivery.

Customer experience/confidence:

Well trained staff feel valued, are happier and more knowledgeable. Investing in yourself or your staff will pay dividends for your business and the customer experience for the end user will be vastly improved.

Motivated individuals make a difference which will eventually impact on your bottom line and training at the same time allows staff to bond with their fellow students on a deeper level.


It is far more cost effective to utilize online training (or e-Learning). For example, to get from ITIL Foundation to ITIL Expert (iWorking at Homencluding examinations) can cost in the region of $17K USD in the classroom as compared with $4K USD online. Add to this the travel costs often incurred to attend a course; accommodation costs when daily travel would be excessive; and online training becomes a lucrative alternative.

The Millennial effect:

A large portion of today’s workforce gathers and source information from the Internet. Getting online is already their prime learning tool. They have most likely utilized online learning at school and college. Therefore, they are far more comfortable with online learning than the classroom experience.


Online training may not always be right for every subject matter due to course content and sometimes a hybrid solution of online and classroom may be necessary.

There are many positives to be drawn from gaining new skills especially in the IT sector. We are happy to talk you through your goals and what training would be of benefit to you or your organisation.

Find out more.


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