itSMF Australia’s Director of Publications, Karen Ferris spoke to Gerard Norsa during LEADit 2012 at the Gold Coast Convention and Exhibition Centre 20-22 August 2012 about how to make ITSM change stick once it has been implemented.
itSMF Australia’s Director of Publications, Karen Ferris spoke to Gerard Norsa during LEADit 2012 at the Gold Coast Convention and Exhibition Centre 20-22 August 2012 about how to make ITSM change stick once it has been implemented.