At the itSMF Australia LEADIT 2013 conference, Karen gave a keynote about ITSM tool selection entitled ‘ITSM Monopoly – Don’t Make ITSM Tool Selection A Game of Chance’.
At the itSMF Australia LEADIT 2013 conference, Karen gave a keynote about ITSM tool selection entitled ‘ITSM Monopoly – Don’t Make ITSM Tool Selection A Game of Chance’.