ITSM Antipodean Podcast – Episode 31

Month in Review

  • itSMFnz Conference coming up
  • David Cannon moving to Forrester
  • itSMF Sweden panel discussion
  • Shift Attivio web panel on knowledge management
Special Guest – Gene Kim
  • was CTO at Tripwire
  • Visible Ops Handbook 
  • discovered ITSM via itSMF in early 2000s
  • aha moment with DevOps working with AOL

Book: The Phoenix Project 

Modelled on The Goal by Eli Goldratt 
DevOps starting on the hype curve that ITIL has been through
Correlation of top performance with DevOps: Puppetlabs paper
But does DevOps work in legacy environments?  Working with Charles Betz to capture the DevOps enterprise case studies: unicorns and horses.
Cultural change
The Three Ways Principles Underpinning DevOps
The DevOps Cookbook coming in late 2013!  Draft reviewers invited.
Pick of the Month
Rob’s pick: watch the TV show Hotel Impossible: Anthony Melchiorri, the consummate consultant
Gene’s pick: Sam Guckenheimer, @samguckenheimer Group Product Planner for Visual Studio at Microsoft
Tristan’s Pick: Brother’s Beer in Auckland.
Booby of the Month
The spreadsheet blooper that undermined national austerity policies
The team will record Episode 32 direct from the floor of the itSMF NZ Conference.
Suggestions for guests and podcast content to
Join the Macanta Mailing List to receive our latest news and information about upcoming events.