AXELOS has formed a global team of IT Service Management (ITSM) professionals to develop the new ITIL Practitioner qualification.
The Practitioner Architects Team is leading the development of the syllabus and exam questions for the new qualification, which will be available globally by the end of 2015, as well as authoring additional guidance to support the qualification. ITIL Practitioner will equip ITSM professionals with skills to successfully adopt and adapt ITIL to improve the Service Management capabilities in line with their organizations’ business goals.
The members of the team – Kevin Behr, Macanta’s Karen Ferris, Lou Hunnebeck, Barclay Rae, Stuart Rance and Paul Wilkinson – are bringing in years of experience from all aspects of ITSM within organizations of all sizes, industries and geographies to ensure the qualification, sitting alongside the existing qualification levels of Foundation, Intermediate, Expert and Master, meets the real needs of practitioners world-wide.
Read more here.