Macanta ITSM Training News Vol. 3


Macanta Consulting is pleased to introduce the Foundations for Professionals program – the comprehensive overview of IT service management best practices and industry standards.

Working in partnership with IT Training Zone, Macanta offers fully accredited, online foundation courses in ITILISO/IEC 20000, OBASHI and COBIT 5 and these have now been packaged into a complete training program with additional resources and tools to help you achieve service management excellence.

On completion of all four foundation courses, you will be awarded with the “ITSM Foundations For Professionals Certificate” to demonstrate that you have completed Foundation level training across a broad spectrum of frameworks, governance and methodologies.

Holders of the ITSM Foundations For Professionals certificate show that they have made a commitment to understanding the best practices across the industry. While ITIL is the most widely adopted approach to IT service management in the world, is it always enough? ISO/ IEC 20000 is aligned with and complementary to the process approach defined within ITIL and allows service providers to show that they are doing service management well, and have been audited to prove this. OBASHI looks at how IT and business work together and maps the dependencies between them, so that you can understand your business, and easily identify and communicate improvements and changes. And the final part of the FFP program, COBIT, provides a rigorous, experience-based means of relating day to day IT activity to enterprise goals and stakeholder needs and provides a means for the business to control IT; ensuring that IT is providing optimal support for the rest of the enterprise.

You can still qualify for the ITSM Foundations For Professionals Program if you already hold one or more of the Foundation Certificates with our “Top Up” options. 

The full Foundations for Professionals program offers extended access to the ITIL, ISO/IEC 20000, OBASHI and COBIT 5 Foundation courses, including video tutorials, study guides, quizzes and practice exams.

The ISO/ IEC 20000 pocketbook, the ITIL Foundation Essentials eBook and “Successful Change Management” PDF download.

24/7 helpdesk, tutors with a wealth of knowledge and experience and full access to our resource zone with additional downloads.

Read more about FFP.

When purchased individually the four Foundation courses retail at $1562.80. The Foundations For Professionals program will be priced at $986, but until the end of May 2014, the program can be purchased at 30% discount for just $690.

Just enter the Discount Code FFPOFFER when making your purchase.

If you already hold one certificate, you can purchase our “Top Up” option and purchase the program with three Foundation courses.
If you hold two certificates, the other two required can be purchased.

Both “Top-Up” options are also available at a 30% discount. Just enter the Discount Code FFPOFFER when making your purchase.

Note: The 30% FFPOFFER discount code does not apply to the Foundation Level Online Exam Vouchers.

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