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Video Book Review – The Quantum Age of I.T.

Title: The Quantum Age of IT ISBN: 978-1-84928-375-5 Author: Charles Araujo Audience: Anyone in IT Coverage: IT as we know it is dead. Forces are at work, reshaping the very fabric of the IT organization. Driven by our own history, changing perceptions of how technology should work and newfound, but very real, competition, IT organizations …
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Video Book Review – The Phoenix Project

Title: The Phoenix Project ISBN: 978-0988262591 Author: Gene Kim, Kevin Behr, George Spafford Audience: Anyone in IT Coverage: The novel is thought of as the modern day version of The Goal by Eliyahu M. Goldratt. The novel describes the problems that almost every IT organization faces, and then shows the practices of how to solve …
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Video Book Review – LEAD I.T.

Title: LEAD I.T. – Moving From Technical Leader to People Leader ISBN: 978-0-9925583-0-7 Author: Sharron Spratt Audience: Anyone looking to embark on a leadership role within I.T. or already on the journey. Coverage: This book explores how you get technically brilliant people to shift their mindset to one of people leader without taking an entire …
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Video Book Review – The OBASHI Methodology

Title: The OBASHI Methodology ISBN: 978-0117068575 Author: Paul Wallis & Fergus Cloughley Audience: Anyone in the business including IT Coverage: OBASHI™ is a methodology that helps you get a clearer picture of how your business works. It allows you to create a visual map of the business that shows how the business works, the assets …
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Video Book Review – An Integrated Requirements Management Process

Title: An Integrated Requirements Management Process – Governing Cost & Risk in Business Analysis ISBN: 978-1490489162 Author: Peter Brooks Audience: Anyone working in Business Analysis, Enterprise Architecture, IT Governance and Audit, IT Service Management, Project Management and Software Engineering. Coverage: This book is intended for business analysts and service management professionals who seek to provide …
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Video Who Are My Change Champions?

Most discussions about organisational change management or business transition will include talk of sponsors, change agents and change champions. All are essential elements in successfully implementing and embedding change into the organisation regardless of its size or nature. I have previously written about selecting sponsors and the skills they need. In this post I would …
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Video New Year, New Skills?

It is estimated that over the next few years the skills shortage in IT will grow considerably especially in Cyber Security and Project Management. Companies will need to recognise and fill the gaps in staff knowledge with agility and make sure they have the necessary professional qualifications to keep up with the huge changes in …
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Video Digital Transformation Needs Organisational Change Management

All types of organisations are examining digital transformation. Digital transformation is the integration of modern technology into all aspects of the business bringing about fundamental changes in organisational culture, operations and service delivery. Its aim is to innovate and grow. Such fundamental change requires extensive organisational change management (OCM). It is not an option. OCM …
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Video How Do You Do Digital Transformation?

Can digital transformation happen in organisations that are just not born that way? Some organisations are just born digital. The likes of Amazon, eBay and Australia’s REA Group come to mind. Nigel Dalton, CIO of REA Group, stated that they don’t have a digital strategy because it’s “all we do”. Their businesses have been built …
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Video eco-ITSM – How Do We Use It?

Our approach is to align the eco-ITSM service with your vision, goals and objectives. We will work with you to determine your scope. I have a Green IT project. Why do I still need eco-ITSM? Your Green IT project(s) will most likely include data centre consolidation, virtualisation, recycling, data de-duplication, power management and so on. …
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Video We Need to Talk About eco-ITSM – What is it?

What is it? eco-ITSM is an innovative and effective service offered by Macanta Consulting. It uses best practice IT Service Management to facilitate your sustainability objectives. It assesses the sustainability of your Service Management processes across the lifecycle to minimise costs, reduce waste and reduce carbon emissions. It provides a baseline from which to drive …
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Video Karen’s Conversations #11

  Karen talks to Mark Smalley (@marksmalley) about the Business Information Services Library (BiSL). Useful links: ASL BiSL Foundation: www.aslbislfoundation.org White papers: http://aslbislfoundation.org/bisl/publicaties/bisl-whitepapers/ ITIL-BiSL: https://www.axelos.com/case-studies-and-white-papers/itil-and-bisl-sound-guidance-for-business SIAM-BiSL: https://smalleysoneliners.blogspot.co.at/2015/12/siam-bisl.html Certification: www.apmg-international.com/en/qualifications/bisl/bisl.aspx Framework book: www.vanharen.net/shop/bislreg-a-framework-for-business-information-management-2nd-edition/ Free download BiSL Pocket Guide: http://bit.ly/BiSL-In-a-nutshell Video BiSL in 3 minutes: www.vanharen.net/blog/business-management/speakers-corner-bisl/ … read the full article.

Video Top 5 Reasons Your Organisation Needs eco-ITSM

Many businesses struggle to develop IT and business strategies that work hand in hand with Corporate Social Responsibility (CSR). Often that is because IT tends to focus on technology alone. eco-ITSM brings sustainability across the whole service lifecycle and achieves constructive organisation-wide change.   The eco-ITSM focus is on process. Process improvements that include sustainability …
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