In Karen’s conversations #8, Karen talks to Matthew Burrows from BSM Impact about SFIA – Skills Framework for the Information Age.
Karen and Matthew explore the benefits of SFIA to both the individual and the organisation and how organisations are using the framework.
Karen asks Matthew about a case study in the use of SFIA and they discuss the recently announced SFIA V6.0.
More information:
All Things ITSM SITS15 SFIA podcast
SFIA Case Studies / White Papers / Articles / Events:
SFIA plays a role in countering weapons of mass destruction
Finding untapped capability from within using SFIA
Success story Telefonica and ISO/IEC 20000