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Macanta’s news, blogs, articles, white papers,
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• ITSM Antipodean Podcast ~ Episode 1707/05/12

  In episode 17, the ITSM Antipodean Podcast team talk about the RFP process.…Read the full article.

• Macanta Published in Computer World02/05/12

  Read Karen Ferris's article ' Government Pressure to Green ICT' published in the May / June 2012 edition of Computer World.…Read the full article.

• BYOD and Green IT02/05/12

  Last year I wrote an article on IT Service Management and the emerging trend of ‘Bring Your Own Device’ (BYOD) to the workplace. You can read the full article here. In that article I referred to the research undertaken by Citrix in 2011 which revealed that 92% of IT organisations are aware that employees are…Read the full article.

• Macanta Spreads Its Wings19/04/12

  We are spreading our wings! In addition to our Melbourne office, you can now contact Macanta at our new Sydney address, as follows: Macanta Consulting Pty Ltd Suite 1403A Level 14 275 Alfred Street North Sydney NSW 2060   You can also contact Macanta on our new national number: 1300 226 111…Read the full article.

• ITSM Antipodean Podcast ~ Episode 1607/04/12

  In episode 16 of the ITSM Antipodean Podcast the team talk about the many sources of service management information and advise on how to drink from the fire hose. Listen here.…Read the full article.

• Gartner Suggests a Balanced Diversity Approach to Change05/04/12

  In July 2011 Gartner published an article called “How To Influence the Collective Mind to Adopt ITIL for IT Service Improvement”. The article stated that many IT organisations often struggle to mature their processes beyond ad hoc, fire-fighting operations and the legacy cultural issues and entrenched mindsets prevent them from successfully leveraging ITIL to improve…Read the full article.

• Justifying the CMS With The Green Dollar01/04/12

  This week the Uptime Institute announced the winners of the inaugural “Server Roundup Contest”.  AOL, who came first, have retired and recycled nearly 9500 servers in less than six months. NBCUniversal were runner up with its infrastructure team having removed 284 servers or approximately 7.4% of the total enterprise. Only about 4800 physical servers remain…Read the full article.

• Karen’s Top Ten Presentation Tips29/03/12

  There have been a number of articles, posts, and blogs etc. recently providing guidance on how to give a good presentation. This has spurred me to complete this blog, which has been in the ‘in-progress’ file for some time! It is also timely given that this year, 2012, I am travelling the globe more than…Read the full article.

• Balanced Diversity Webinar22/03/12

  Following on from the inaugural presentation of ‘Balanced Diversity – A Portfolio Approach to Organisational Change’ at the itSMF Australia National Conference in August 2011 and the launch of the book in November 2011, Karen Ferris is travelling the globe in 2012 with the acclaimed presentation and promoting the itSMF publication. Karen was a keynote…Read the full article.

• ITSM Antipodean Podcast Episode 1505/03/12

  Hear your ITSMAP team talk about Incidents, Problems and Chaos with Andrew Sauter from Thinking Dimensions. Listen here.…Read the full article.