Articles

Why You Need A Culture of Learning – Rachel McElroy07/03/17

staff-trainingThis is a guest  post from Rachel McElroy – Director Social Revolution Marketing.

According to latest research by Gallup employees are disengaged – 33% are disengaged and 51% are actively looking for new opportunities. Training and being involved in projects is proven to help foster a sense of belonging and commitment within teams and learning is more accessible then it has ever been.

Do you think your staff feel like this? Are they stuck in a bit of a rut and their growth is stunted?

Did you also know that the richest billionaires and millionaires on the planet advocate reading and learning new skills as part of the metric of their success? But for many organisations and individuals there is no learning strategy in place.

We still use lack of time as an excuse to not push ourselves out of our comfort zones or fear of staff leaving to not enable our teams to be the best they can be. This is short sighted and dangerous, just look at those 1st statistics.

It’s no secret that in the IT service management industry there is a huge skills gap which means that companies must address the skill set of their current teams and plug the gaps.

IT frameworks like SFIA can help you gain an overview of your teams and their skills and therefore plan an effective learning strategy.

Learning is ever more accessible to us all. You could be on a train listening to a podcast, reading a book at home, or studying online during your lunch break. It doesn’t all have to be hugely formalised and mobile content and portals allow your team to learn when it fit’s with them. You can monitor their progress from the sidelines and review analytics.

Formal courses and some time to learn should be factored into your staff’s schedules.

When study is broken down into manageable chunks learning becomes bite sized, which appeals to our concentration spans and brains.

E-learning courses which follow a modular approach coupled with other small chunks of content like webinars, blogs from sources, a tweet with a link, a newsletter all form part of a micro learning process which should be actively encouraged in your workplace culture.

It is widely recognised that employees stay when they are:

  • Empowered
  • Paid well
  • Mentored
  • Challenged
  • Promoted
  • Involved
  • Trusted
  • Appreciated
  • Valued
  • On a mission

A training & development programme outlined into your company vision is a clear path to help your employees towards feeling all of these things.

Certified courses take less time to achieve then you might expect.

In our industry the study time for IT service management foundation courses are all under 20 hours, with DevOps estimated at 16 hours, ITIL at 18 hours and Business Relationship Management at 18 hours.

A time and financial investment, which will enrich your team and your organisation forever.

Can you afford not to future proof your business with a culture of learning?

“Education is our passport to the future, for tomorrow belongs to the people that prepare for it today” Malcolm X