Month: March 2017

Karen’s Conversations #24 with Dave O’Reardon

Customer Satisfaction – why it is not the numbers that count. Watch the video here.  

Karen’s Conversations #23 – With Mat-Thys Fourie

Talking with Mat-Thys Fourie – Professional Problem Solver [IPPS] and Founder Thinking Dimensions Global & KEPNERandFOURIE. We explore the Problem Management landscape. Watch the video.

Upcoming Events

Karen will be having a busy start to 2017. She will be presenting at conferences, seminars and webinars. You can view her schedule here.

Karen’s Conversations #22 – Talking with Aprill Allen

Watch the video of my talk with Aprill Allen (Conference Director) about the upcoming itSMF Australia conference SM 2.0.

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