Month: February 2017

Karen’s Conversations #21 With Malini Jayaganesh

Im talking with Malini Jayaganesh about her Business Relationship Management (BRM) journey, the challenges she faced and how she overcame them. Watch the video.

Karen’s Conversations #20 with Korrine Jones

Karen and Korrine (OD Consulting) explore how to effectively manage remote, dispersed and virtual teams. Watch the video.

Karen Ferris in Top 25 Thought Leaders For Technical Support and Service Management

Macanta is very proud that Karen has been listed in the top 25 thought leaders for technical support and service management by HDI. In December, HDI asked people to vote via Twitter, Linkedin and other channels for individuals who are having an impact on the way they think about technical support and service management today. You can read all …
Read more →

Join the Macanta Mailing List to receive our latest news and information about upcoming events.