Month: May 2015

ITSM Global Podcast – itSMFNZ 2015

The IT Chronicles team talk to Karen at the itSMF New Zealand Conference 2015. Discussing marketplace trends, SIAM, defining service, cultural change, maturity assessments and more. You can watch the video here.

AXELOS Announce ITIL® Practitioner Architects Team

AXELOS has formed a global team of IT Service Management (ITSM) professionals to develop the new ITIL Practitioner qualification. The Practitioner Architects Team is leading the development of the syllabus and exam questions for the new qualification, which will be available globally by the end of 2015, as well as authoring additional guidance to support …
Read more →

Karen’s Conversations #7

In Karen’s Conversations #7, Karen talks to Simone Moore about her ITSM career move from Australia to France and the differences in ITSM she has experienced. You can watch the video here.

Join the Macanta Mailing List to receive our latest news and information about upcoming events.