News Archives March, 2015
As many of you will know, AXELOS recently announced the new ITIL® Practitioner qualification to be released by the end of 2015. This led me to ponder what challenges facing those have undertaken ITIL Foundation this new qualification should seek to address. Whilst this could be a long list, I thought I would pick out […]…Read the full article.
In the latest of Karen’s Conversations, Karen talks to New Zealanders Tristan Boot and James Gander about changes in the ITSM industry over recent times and where they see it going. You can watch the video here.…Read the full article.