Month: December 2014

Happy Holidays

  Seasons Greetings and a Happy New Year from Macanta Consulting. We wish you all a safe and joyful holiday time.

BYOD Revolution Means ITSM Evolution – The Movie!

At the itSMF Australia Tasmania Q4 seminar Karen delivered her presentation on what BYOD means for ITSM = “BYOD Revolution Means ITSM Evolution”. The presentation was filmed and edited by Nick Laggar of itSMF Australia. You can watch the presentation here.

Karen’s Conversations #5

In the latest in the series of Karen’s Conversations, Karen talks to Aprill Allen aka. Knowledge Bird about the world of Knowledge Management. Exploring what Knowledge Management is and isn’t and where organisations should start when embarking on their Knowledge Management journey. What are the challenges and and a best practice approach? Want to know …
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