Just some of the feedback on Karen’s recent BrightTALK presentation on ‘The Service Catalogue – Where and How To Start“.
“I found this webinar immensely valuable. It was very clear that Karen has a lot of experience in this area. Not only was the information valuable but the presentation and delivery was very good” – Senior Service Management Consultant – UK
“Fantastic walkthrough” – Service Design and Transition Manager – UK
“Practical advice! Especially around ROI. Thanks Karen” – Service Management Professional – France
“Galvanising” – Change Manager – UK
Really good introduction on how to initiate a Service Catalogue project. Having done a series of them at a previous workplace, this advice would have been invaluable then and will be applicable across industries and for my current workplace” – Project Manager – UK
“Very professional presentation and great tips on the business case. Thank-you!” – System Specialist – French Polynesia
“This presentation gave me much more clear perspective of how a service catalog should be defined and which are the key moments. Thank you very much for this presentation!” – BMC Remedy Consultant – Bulgaria
“Very well done. Concise and to the point of the steps that are need to get the project of Service Catalog rolling within your organisation” – Global Process Owner – USA
You can watch it here.