Month: April 2014

This Is What They Are Saying About Karen’s Recent Presentation

Just some of the feedback on Karen’s recent BrightTALK presentation on ‘The Service Catalogue – Where and How To Start“. “I found this webinar immensely valuable. It was very clear that Karen has a lot of experience in this area. Not only was the information valuable but the presentation and delivery was very good” – …
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Macanta ITSM Training News Vol. 3

FOUNDATIONS FOR PROFESSIONALS (FFP) INTRODUCTORY OFFER Macanta Consulting is pleased to introduce the Foundations for Professionals program – the comprehensive overview of IT service management best practices and industry standards. Working in partnership with IT Training Zone, Macanta offers fully accredited, online foundation courses in ITIL, ISO/IEC 20000, OBASHI and COBIT 5 and these have now been packaged into a complete training program …
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Karen’s BrightTALK Service Catalogue Presentation

Watch Karen’s BrightTALK presentation on the Service Catalogue – Where and How to Start. Includes creation of a business case to demonstrate ROI.  

Foundations for Professionals

Foundations for Professionals – an exciting new offering from Macanta partner, IT Training Zone.

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