E-News

Macanta Moments #123/07/13

ABI was recently asked about a post I put up some years ago, about the relationship between ITSM and Angry Birds. It turned out to be very popular.

So this is the first of  ‘Macanta Moments’. The best of the posts and blogs over the years.

If you are a gamer and an ITSMer these may be for you:

Lessons From Angry Birds for Service Management

More Lessons From Angry Birds for Service Management