Month: November 2012

Where Are All The Ladies?

Rosemary Gurney of Global Knowledge UK talked to women in the ITSM industry about the apparent lack of women entering the industry through formal training routes. Karen Ferris, Sharon Taylor, Michelle Major-Goldsmith and others discuss their training and what inspires them today. Read Rosemary’s blog here.

ITSM Antipodean Podcast – Episode 25

The ITSM Antipodean Podcast crew talk about industry advice on ITSM technologies and what value it is. They also discuss the best approach to choosing ITSM tools. Listen here.

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