Month: August 2012

TFT12 – Balanced Diversity – The Future of Organisational Change

Please vote for Karen Ferris’ submission to present in the first ever virtual IT service conference. Staring on 5th December in New Zealand, TFT12 will continuously stream 24 presentations from over 15 different time zones via Google Hangout on Air to YouTube.

LEADIT12 Interview with Karen Ferris

Gerard Norsa interviewed Karen Ferris at the 15th itSMF Australia LeadIT Conference about organisational change, itSMF International publicatons and GreenIT. You can watch the video of the interview here.

ITSM Podcast Bios and Statistics

Our ITSM podcast initiator Mr.Chris Dancy has compiled biographies and statistics for the podcasts. You can read them here.

itSMF 2012 Sweden Conference – Presentation Video

In March 2012, Karen Ferris was keynote speaker at the itSMF Sweden Conference. Her presentation – ‘Balanced Diversity – A Portfolio Approach to Organisational Change’ – can be viewed here. Sj├Ątte Sinnet # 2 – Karen Ferris, Balanced Diversity – A portfolio Approach to Organisational Change from itSMF on Vimeo.

Twitter Chat with Karen Ferris

In the lead up to the itSMF Australia conference 2012, a series of Twitter Chats have taken place with keynote and session speakers. Kathryn Howard from itSMF Australia has been leading these chats every Wednesday evening at 8pm AEST. On Wednesday August 8th, Kathryn chatted with Karen Ferris from Macanta Consulting about organisational change and …
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ITSM Antipodean Podcast Episode 21

Hear the ITSM Antipodean podcast team talk to special guests Kathryn Howard and Chris Dancy about the upcoming itSMF Australia conference and the future of service management and social media. Listen here.

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