News Archives March, 2012

  • Karen’s Top Ten Presentation Tips29/03/12

    There have been a number of articles, posts, and blogs etc. recently providing guidance on how to give a good presentation. This has spurred me to complete this blog, which has been in the ‘in-progress’ file for some time! It is also timely given that this year, 2012, I am travelling the globe more than […]…Read the full article.
  • Balanced Diversity Webinar22/03/12

    Following on from the inaugural presentation of ‘Balanced Diversity – A Portfolio Approach to Organisational Change’ at the itSMF Australia National Conference in August 2011 and the launch of the book in November 2011, Karen Ferris is travelling the globe in 2012 with the acclaimed presentation and promoting the itSMF publication. Karen was a keynote […]…Read the full article.
  • ITSM Antipodean Podcast Episode 1505/03/12

    Hear your ITSMAP team talk about Incidents, Problems and Chaos with Andrew Sauter from Thinking Dimensions. Listen here.…Read the full article.