BYOD and ITSM27/08/11

There is a four-letter acronym that is sending CIO’s running scared – BYOD.

What does this mean for the other 4-letter acronym – ITSM?

Bring Your Own Device (BYOD) or Bring Your Own Computing (BYOC) is being embraced by some organisations and making others break out in a cold sweat. BYOD is here now and is not going to go away – in fact it is already happening – and therefore organisations need to prepare for, and manage the situation.

This paper discusses what this means for IT Service Management (ITSM). Read it here BYOD and ITSM.