News Archives July, 2011
What is it with ITSM professionals and Angry Birds? One of the most popular ITSM articles I have written was back in April 2011 and was entitled “10 Lessons From Angry Birds for Service Management”. What was meant to be (and still is) a little tongue in cheek look at Service Management certainly caught the […]…Read the full article.
Last year I (2010) wrote a white paper called “What’s CSR Got To Do With I.T”? This paper explored why sustainability is so high on the CEO agenda, what that means to the CIO and why immediate action is required if organisations are to remain or become successful. It also describes how IT Service Management […]…Read the full article.
The ITSM Antipodean podcast team talk about all thing PEOPLE and SOCIAL MEDIA. in Episode 6, Breed joins Karen, Andrew and Simone, whilst Tristan continues to dine out on the success of the itSMF New Zealand Conference. Well deserved too! Listen here.…Read the full article.