Month: April 2011

News on the ITIL Update

In March 2011, Macanta Director Karen Ferris, in her role of itSMF Australia Director – Publications Portfolio, attended an international workshop for itSMF publications. At this workshop, TSO (in conjunction with OGC and APMG), presented on the ITIL update. The presentation was delivered by Emily Egle – ITIL Team Manager, Janine Eves – Senior Supplier and …
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The ITSM Antipodean Podcast – Episode 2 – Available Now

Sharing means I love you. The team discuss ITSM and social media with expert guest Carol Skyring. Listen here.

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