ITIL V3 Foundation Course Training Roadmap29/10/10
One of the biggest requests I get from students when I am delivering ITIL Foundation Course training is for a one-page overview of the processes that can be used to follow the delivery of the course. There have been many attempts to put ITIL V3 on a page and some are relatively good but not really suited to the needs of the training room.
I have developed a one page (A3) overview that allows the students to follow the course as it is delivered by each stage of the Service Lifecycle. Along with a list of the processes in each stage of the lifecycle, key concepts in each stage of the lifecycle are highlighted.
Your free download of the roadmap is available here: ITIL Version 3 Foundation Course Training Roadmap.